Frequently Asked Questions

At Allegheny R & D, some questions or problems seem to be brought to our attention on a regular basis. Below is a list of some of the the problems that we see, and how to get around them.

When trying to add a new user, getting a message saying that user number already exists, but you can't see them anywhere in the User List.

When logging onto EMMA, getting a message that ECATS is locked, or when trying to start up ECATS getting a message that EMMA is currently in use.

Bought a new computer and want to move EMMA from the current machine, and put it on the new one.


 


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Copyright © 2008, Allegheny R & D, Inc. All rights reserved.
700 River Avenue, Suite 211, Pittsburgh, PA 15212 
Phone: (412) 231-3410   E-mail: mcoleman@alleghenyrd.com
                                                 rregan@alleghenyrd.com